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No matter how you use your Jeep, it must run properly. If your Jeep breaks down, it can leave you stranded—whether it is on an urban highway or out on a desert trail. Calling a tow truck to take the Jeep to the repair shop and renting a car in the meantime can inconvenience you, to say the least. Even if your Jeep is under warranty, taking it in for repairs can disrupt your life and result in collateral expenses like rental vehicles.
In some cases, Jeeps may present recurring issues that repair shops cannot ever fix, no matter how many times they try. Repeated problems with any car can result in frustration and unnecessary expenses, and California law gives consumers important rights in this situation. If you have a lemon Jeep that is constantly in the repair shop with no improvements, please contact California lemon law attorney Sotera L. Anderson for a free case evaluation as soon as possible.
Recent Jeep Recalls
Car manufacturers regularly recall vehicles for a variety of problems. Earlier in 2018, Fiat Chrysler recalled more than 4.8 million vehicles of various makes and models due to a dangerous problem with the cruise control feature. Specifically, hitting the brakes to slow down did not disengage the cruise control as it should—drivers needed to put the vehicle in neutral and come to a complete stop before they could turn off the cruise control. The inability to control the speed of your car while in drive can terrify anyone and may result in severe accidents. Most drivers may not know that they must put their vehicles in neutral to slow down or stop.
The many vehicles recalled due to this defect include the following Jeeps:
- 2014 to 2018 Jeep Cherokee SUV
- 2014 to 2018 Jeep Grand Cherokee SUV
- 2018 Jeep Wrangler
Even if cruise control is not a problem for your particular Jeep, consumers report many other problems with Jeeps in recent years, specifically the reintroduced Jeep Cherokee.
Owners of 2013 to 2017 Jeep Cherokees are complaining about transmission problems. Symptoms include, but may not be limited to, hesitation, jerking, rolling, slips, surges, lunges, shifting on its own, hard shifts, check engine light malfunctions, and stalling.
When Fiat Chrysler started manufacturing the Cherokee again after a nearly 10-year hiatus, the company chose to put the first nine-speed transmission in a consumer vehicle. While a such a transmission may have advantages, these transmissions presented numerous problems from the start. Reports indicate that the first three gears, which drivers use most of the time, suffer from the most issues. Drivers may experience a delay before the Jeep starts moving from a stop, a delay in the switch from second to third gear, and a lurching transition once it does switch to third gear. While these problems led to a class action lawsuit and a recall, many drivers continue to experience concerning transmission issues with the new Cherokees.
If your vehicle went to the shop multiple times for these concerns, contact us and we will let you know if your vehicle might qualify under the lemon law.
Your Rights Under the Lemon Law in California
What is the lemon law? To exercise your consumer rights under California’s lemon law, you must first prove that your vehicle qualifies as a lemon as the law defines it. There are two main requirements to classify a vehicle as a lemon:
- The vehicle has a substantial defect
- The manufacturer or dealer had a reasonable number of opportunities to repair the defect, but the defect persists
The law considers many defects substantial, and what constitutes a number of reasonable repair attempts will vary from one situation to another. The best way to know if you have a lemon is to consult with a skilled lemon law lawyer who can evaluate the specific circumstances in your situation.
Once you determine that you have a lemon Jeep, chances are you just want relief from the matter as soon as possible. Consumers who try to contact manufacturers on their own often get a less-than-cooperative response. However, with the right lemon law attorney on your side providing legal aid, you may leave the repair shop behind before you know it. Our law firm regularly obtains relief for lemon owners, which can include:
- Cash payment – The manufacturer may agree to a cash settlement that reimburses you for all of the costs—both expenses and inconvenience—of dealing with a lemon. In this situation, you keep the lemon, and you may keep driving it, trade it in, or sell it.
- Replacement vehicle – The manufacturer may take the lemon back and issue you another vehicle that is substantially similar to the one you initially purchased.
- Vehicle buyback – The manufacturer can essentially buy the Jeep back from you, paying you for all down payments and monthly payments you made, the remaining loan or lease balance, and all collateral out-of-pocket expenses.
Have an attorney negotiate on your behalf to ensure you receive the full relief you deserve for having to deal with the stress and cost of owning a lemon. If you purchased your used vehicle from a dealership and it was a still under warranty, you may even be able to make use of our used car lemon laws.
Our California Lemon Law Attorney Can Help You
While laws clearly exist to protect consumers who unknowingly purchased a lemon, taking action to obtain relief from a large auto manufacturer like Fiat Chrysler can present many challenges. You already have enough stress from dealing with car repairs, so let highly experienced California lemon law attorney Sotera L. Anderson assist you with legal services. When you call, she will evaluate whether you have a valid lemon law claim for free. If you do have a claim, she will deal with the car manufacturer to seek the relief you deserve at no cost to you. The sooner you call, the sooner she may help you return to life without constant car worries. Contact us online or call 1-855-96-(LEMON) for more information today.